faqs
You’ll find answers to our most common questions here, from sizing and care to safety and shipping. If you need anything else, we’re always happy to help.
Ordering & Products
What is Another World Costumes?
Another World Costumes creates handmade dress-up costumes designed for imaginative play, storytelling and make-believe. Each piece is thoughtfully made for comfort and creativity.
Are the costumes handmade?
Yes. Every costume is handmade with care. Small variations are part of what makes each piece unique.
Are the costumes suitable for everyday play?
Absolutely. They are designed to be worn, loved and played in, not just saved for special occasions.
Sizing & Fit
How do I choose the right size?
Each product page includes age guidance to help you choose. The costumes are designed with a relaxed fit and room to grow.
Do costumes allow for movement and comfort?
Yes. Comfort is a priority, so costumes are easy to move in and suitable for long play sessions.
Materials & Care
What materials are used?
All costumes are made from 100% polyester or a mix (see specific product listings). This fabric meets strict flammability safety standards while remaining comfortable and suitable for imaginative play.
Why are the costumes made from manmade fabrics?
Our costumes are made from manmade fabrics because natural fibres such as cotton and linen do not meet the strict flammability safety standards required for children’s costumes. These standards are in place to help protect children during play.
How do I wash the costume?
We recommend a gentle wash on a cool cycle. Avoid tumble drying to help keep the costume looking its best.
Will washing affect the costume?
Following the care instructions will help your costume last through many adventures.
Safety
Are the costumes safety tested?
Yes. All Another World Costumes are fully safety tested and carry the UKCA and CE marks, meeting current UK and EU safety requirements for children’s costumes.
Are the costumes safe for children to wear?
Yes. Safety is a priority. All costumes are designed, tested and made to comply with children’s costume safety regulations. Adult supervision is always recommended, especially for younger children.
Do the costumes meet flammability standards?
Yes. All costumes meet the strict flammability safety standards required for children’s costumes in the UK and EU.
Should children be supervised while wearing the costumes?
Yes. As with all children’s clothing and dress-up items, adult supervision is recommended during play.
Do costumes include small parts?
Any accessories or details should be used as intended and under supervision.
Shipping
How long will my order take to be dispatched?
Dispatch times are shown on each product page. As items are handmade, this can vary.
How much does shipping cost?
Shipping options and costs are shown clearly at checkout.
Will I receive tracking information?
Yes. You will receive an email once your order has been dispatched.
Returns & Exchanges
Do you accept returns?
If there is an issue with your order, please get in touch as soon as possible. Returns are considered on a case-by-case basis.
Can I return a custom or personalised item?
Custom or personalised items are usually non-returnable unless faulty.
Gifting
Do you offer gift options?
Yes. Orders are sent without pricing information and make lovely gifts for imaginative little ones.
Can I include a gift message?
You can add a gift note at checkout.
Wholesale
Do you offer wholesale?
Wholesale enquiries are welcome. Please get in touch via the contact page with details of your enquiry.
Contact
Still have questions? We're happy to help! Please email us at hello@anotherworldcostumes.com or visit our contact page and we will get back to you within 48 hours.
